Privacy Policy

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At Specialized Piano Store FZE (“SPS”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. Use of Your Information

We use the information we collect in the following ways:

To facilitate account creation and logon process.

To send you a confirmation email.

To respond to customer service requests and support needs.

To personalize user experience.

To improve our website and services.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.

Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology.

5. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services that are not affiliated with us. Once you leave the Site, any information you provide to these third parties is not covered by this Privacy Policy.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

8. Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by:

Logging into your account settings and updating your account.

Contacting us using the contact information provided below.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

Email: info@sps-ae.com

By using the Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Specialized Piano Store FZE

United Arab Emirates