Welcome to the website of Specialized Piano Store FZE. Please read these Terms carefully before using our website and services.
By accessing or using the website located at sps-ae.com (the “Site”), you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, please do not use the Site.
The Site is available only to individuals who can enter into legally binding contracts under applicable law. You represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement.
To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and maintain the confidentiality of your account login information.
You agree not to engage in activities such as:
While we strive for accuracy, product and pricing information may occasionally contain errors. We cannot confirm product prices until after you place an order. Specialized Piano Store FZE reserves the right to refuse or cancel any orders for incorrectly priced products.
All products advertised are subject to availability. If a product is out of stock, we will notify you. If we cannot supply a product, we will not be held liable, and charges will be reversed after deducting applicable bank fees.
Your order is an offer to purchase the advertised products. You will receive an email acknowledging receipt, but this does not constitute acceptance. The contract is formed only when we send you an Order Confirmation.
Warranty services apply only to new musical instruments. Your new instrument is covered by a manufacturer’s limited warranty, starting from the date of the signed delivery note. The duration varies by product and may be specified on your invoice.
Our trained technicians provide repair and maintenance services. Our customer service staff is available to assist you with any queries. For online bookings, we assure you that services are conducted with the utmost quality.
You may cancel an order before it has been processed. Refunds will be issued after deducting any applicable bank charges. Orders that have been processed or prepared for shipment cannot be canceled. Customers can request to reschedule services at least 24 hours prior to the scheduled appointment.
By providing your credit card information, you confirm its accuracy and that you are the lawful owner. We will not share this information unless required by law. Specialized Piano Store FZE is not liable for any credit card fraud.
Specialized Piano Store FZE shall not be liable for any failure to fulfill obligations due to force majeure events beyond our control. Performance under any contract will be suspended during such events.
The content on the Site, including text, graphics, and software, is the property of Specialized Piano Store FZE or its licensors and is protected by intellectual property laws. You may not use this content without permission.
THE SITE AND ITS CONTENT ARE PROVIDED “AS IS.” Specialized Piano Store FZE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. YOU USE THE SITE AT YOUR OWN RISK.
IN NO EVENT SHALL Specialized Piano Store FZE BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE.
Specialized Piano Store FZE reserves the right to modify, suspend, or terminate the Site or any part at any time without prior notice.
These Terms shall be governed by the laws of the United Arab Emirates. Any disputes shall be submitted to the exclusive jurisdiction of its courts.
For questions or concerns regarding these Terms, please contact us at info@sps-ae.com.
By using the Site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Specialized Piano Store FZE
United Arab Emirates
